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Contact Centre Technology for any size of client: Pay-As-You-Talk, No on-site hardware, No CapEx outlay, Fully featured, Flexible and Scalable
Network ACD  Network Contact Centre  Pay-As-You-Talk  Ultra Communications 
www.ultraasp.net - 2009-02-14
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The Customer Care Institute (CCI) is a global resource organization serving customer care professionals. It focuses on Customer Care issues found in the ...
blended agent  Customer Care Institute 
careers.customercare.com - 2009-04-13
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interactive voice response
software
contact center
solution
cti
customer service
auto dialer
crm
predictive dialer
call center
management
dialer
call center software
ivr systems
solutions
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